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Quality Controls and Guaranteed Coverage
We Guarantee Coverage
Caption Reporters has assembled a staff of professionally trained captioners to help our clients remain FCC compliant, and to cover other non-broadcast events.
We can also call on an on-deck team of professional captioners, so you'll be covered 24 x 7 x 365.
Our captioning staff can provide services at your location, or, using our Caption LinkTM system, from our CRI offices or from other remote locations.
Quality Control, Back-Up Systems, Signal Assurance
- CRI maintains continuous engineering and IT support.
- We have full redundancy in signal access and equipment.
- All CRI production facilities are supported by an un-interruptible power supply to prevent problems associated with local power outages.
- All CRI captioners maintain back-up captioning equipment in case of mechanical failure.
- The CRI Caption LinkTM system operator monitors broadcast product and will switch to the back-up captioner should the on-air operator show signs of fatigue, equipment failure, or anything which compromises the quality of captions delivered to air.
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Reserve team members are available for long duration projects.
- The CRI Technical Operations employs a dedicated "live line" telephone number guaranteeing access to production and engineering personnel in the event of an emergency.
As a result, Caption Reporters, Inc. remains on-line and maintains an accuracy rate of 98+%.
Caption Reporters, Inc.
9450 Pennsylvania Ave. Suite 20, Upper Marlboro, MD 20772
Office: (301) 599 - 1899 Fax: (301) 599 - 1805
E-Mail: Caption Reporters, Inc.
© 1993 - 2005, Caption
Reporters, Inc. All rights reserved.
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