|
Our Services
Quality Controls
Employment
Opportunities
Links
Advisory Board
Home

|
|
Caption Reporters Launches
Glitchless Remote Captioning Service
Camp Springs, MD - Caption Reporters, Inc., of Camp Springs, MD, has announced a new, one-of-a-kind remote captioning service which will provide broadcast, government and corporate clients glitch-free long-duration real-time captioning at any time, anywhere in the world.
The new service is based on Caption Reporters' pool of professional captioners, and on the development of a proprietary switching device which allows the captioning company to change from one captioner to another - transparently.
CRI's new switch allows monitoring of up to three captioners, and provides seamless transitions from captioner to another during long broadcast captioning assignments. |
Several captioners may be needed to provide fresh, accurate captioning for long-duration projects such as legislative hearings, corporate annual meetings, or sporting events.
Some captioning services venturing into remote captioning have been plagued by service interruptions inherent in most manual switch gear.
The Caption Reporters Remote Switch allows a captioner in San Francisco, for example, to hand off the assignment to another in Maine in a way which is completely seamless - invisible to the viewer and to the client.
Glitchless Transfer
"Our service is glitchless," said Caption Reporters President Lorraine Carter, "because we've solved the problem of data-stream management.
We're computer based, digital and automated, so there's no breakdown in the signal stream. Captioning continues un-interrupted and accurately regardless of the length of the project.
Carter says her process is somewhat akin to a broadcast production booth.
"We can see real-time displays of what our captioners are doing on computer screens here at the office, just like broadcast producers can see what different cameras are doing.
"We can monitor Captioner # 1 on the broadcast screen, and we can watch Captioner #2 getting warmed up at another remote location on the 'preview' screen. When #2 is up to speed we press the 'switch" button.
Our automated gear chooses the right micro-second for the transfer and the viewer never sees the hand-off point. They can concentrate on the information content, not the captioning technology or the lack of it.
Manual switching, Carter said, often leaves a blank spot, or worse, line loss - which means no service at all until a com-link is re-established.
"Plus," Carter added, "we're no longer limited by the number of professional captioners available in any geographic area, or in a given time zone.
We can draw from the best captioners anywhere in the country - or anywhere in the world, for that matter.
We can provide our clients with seamless, accurate long-duration captioning where and when they need it, for as long as they need it."
Caption Reporters, Inc.
9450 Pennsylvania Ave. Suite 20, Upper Marlboro, MD 20772
Office: (301) 599 - 1899 Fax: (301) 599 - 1805
E-Mail: Caption Reporters, Inc.
© 1993 - 2005, Caption
Reporters, Inc. All rights reserved.
|